MetalQuest – A Business Telework Example Utilizing Broadband in Nebraska

MetalQuest Ltd. is a precision manufacturing plant employing about 70 people in Hebron, Nebraska, a community of approximately 1,700 people. The business is aerospace-certified and serves a global market.

Operating a precision manufacturing operation requires high reliance on broadband technologies and support for a complex computing and communications environment. The network administrator/technical support person for MetalQuest is a 28-year-old woman who graduated from a nearby high school and community college. She is responsible for all aspects of supporting the company’s technology environment, from telephone systems to internal communications networks to interaction with broadband service providers.

She and her family live near Hays, Kansas, about a 3 ½ hour drive from Hebron. The availability of high-speed, reliable broadband service allows her to work from home 3 weeks each month, and 1 week per month on-site at the company location in Hebron. This is particularly impressive given the nature of her job responsibilities, which include system monitoring, troubleshooting, problem resolution and technical support for company employees. Without access to broadband services, this would not be possible.

For a closer look at their operations, check their website: www.metalquest.net

MetalQuest

Benefits of Broadband Technology

• Applies latest machine technology to provide unique production capabilities
• Connects customers, data and from internal or external sites

Results of Broadband Technology

• Improves productivity
• Supports global customer base